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Do Board Benchmarking’s board surveys have a particular focus on the indicative capability of the Board and CEO to deal with reputational risk management issues/risks?

Our board survey focuses on all the most important categories of a board’s performance, effectiveness and decision-making. This includes the board and committees having the appropriate capabilities to match the current and future strategic needs of the organisation. It also contains appropriate governance of risk and compliance and adds value to the organisation’s performance, sustainability and reputation.

Boards often add our Committee Effectiveness Module to their board survey. This module constitutes a light touch review of the effectiveness of each committee. It reviews the skills and capabilities of committee members, the extent to which the committee supports the work of the board and elicits recommendations for improvement.

The survey process identifies low benchmarked items and any hot spots that can be probed in more detail during any interview or other process. Suppose the board or CEO are perceived to have a lack of capability or not dealing with reputational risk management well, which will be apparent from the survey. As the survey items set out best practices, it will be clear what actions will be required to deal with the relevant issue(s).

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How does the board ensure the organisation’s long-term sustainability?

The board ensures the organisation’s long-term sustainability by integrating sustainability into the organisation’s strategy, operations and culture. This involves setting long-term goals for environmental, social and economic performance, overseeing the implementation of sustainability initiatives and monitoring progress toward these goals. The board also engages with stakeholders to understand their expectations and concerns regarding sustainability and ensures that the organisation is positioned to thrive in a changing environment.

How does the board ensure compliance with regulatory requirements?

The board ensures compliance with regulatory requirements by establishing policies and procedures that align with applicable laws and regulations, monitoring compliance and addressing any issues that arise. The board works with management to ensure that the organisation has the necessary systems and controls in place to comply with regulatory requirements and that employees are trained on their compliance obligations. The board also engages with regulators and external auditors to ensure that the organisation meets its regulatory obligations.

What is the role of the board in corporate governance?

The board’s role in corporate governance is to provide oversight, guidance and accountability for the organisation’s management and operations. The board sets the organisation’s strategic direction, establishes governance policies and ensures that the organisation operates in a manner that is ethical, transparent and compliant with legal and regulatory requirements. The board also monitors the organisation’s performance, holds management accountable and takes corrective action when necessary.

How does the board oversee risk management?

The board oversees risk management by ensuring that there is a robust risk management framework in place and that risks are identified, assessed and managed effectively. The board works with management to set risk tolerance levels, develop risk mitigation strategies and monitor the organisation’s risk exposure. The board also reviews and updates the risk management framework regularly to ensure that it remains effective and aligned with the organisation’s strategic objectives.

What is the significance of board diversity?

Board diversity is significant because it brings a range of perspectives, experiences and ideas to the boardroom, enhancing decision-making and governance effectiveness. A diverse board is better equipped to understand and address the needs of a broader range of stakeholders, including customers, employees and the community. Diversity also helps to prevent groupthink, promotes innovation and enhances the board’s ability to navigate complex and dynamic environments.

How does the board contribute to innovation?

The board contributes to innovation by fostering a culture that encourages creativity, experimentation and risk-taking. The board provides strategic direction and oversight for innovation initiatives, ensuring that they align with the organisation’s overall goals and that resources are allocated effectively to support innovation. The board also monitors the outcomes of innovation efforts and adjusts the organisation’s strategy as needed to capitalise on new opportunities and address emerging challenges.

How does a board manage conflicts of interest?

A board manages conflicts of interest by establishing clear policies and procedures that require directors to disclose any potential conflicts, recuse themselves from discussions or decisions where a conflict exists and act in the best interest of the organisation. The board should also provide regular training on conflicts of interest and ensure that directors are aware of their obligations to avoid situations that could compromise their objectivity or loyalty to the organisation.

How does the board ensure effective stakeholder engagement?

The board ensures effective stakeholder engagement by developing a clear strategy for engaging with key stakeholders, including employees, customers, investors, regulators and the community. The board sets the tone for stakeholder engagement by promoting transparency, open communication and responsiveness to stakeholder concerns. The board also monitors stakeholder feedback and uses it to inform decision-making and improve organisational performance.

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