Our WhatWhoHowDo Framework

Our Board Effectiveness Survey uses the world-recognised WhatWhoHowDo Framework.

The dimensions of our WhatWhoHowDo Framework were refined in early 2020, following a comprehensive review with the assistance of Deakin University, Melbourne. The review established psychometrically defensible dimensions of board functioning. That review and analysis of contemporary board literature helped create a valid world-class board survey.

Very few, if any, other board frameworks and surveys have been subject to the same form of rigorous review. One reason is that such reviews require significant data, ideally from at least several hundred board reviews, which most board review firms have not yet completed.

The review referred to above identified 20 discrete factors as being the most important in assessing and measuring the effectiveness of a board.

Each board’s effectiveness is first benchmarked against boards of comparable organisations, as shown below.

Each board is also benchmarked in relation to the 20 most important dimensions for a board’s effectiveness, as shown in the example below.

Each survey item comprising each of the 20 dimensions is benchmarked, as shown in our sample report.

Many clients tell us that our benchmarking makes all the difference! They say if our benchmarking colours were removed, interpreting our reports would be much more difficult. Our report design and use of benchmarking make our report intuitive and easy to understand. ‘Hot spots’ are highlighted very quickly and easily.

Click here if you want to try our short 4-minute FREE Trial survey for individuals to see how your responses are benchmarked.

You can also download a sample report here.