Privacy and Confidentiality Policy

We take your individual right to privacy seriously; any personal information collected by Board Benchmarking is treated as strictly confidential. Personal information is information relating to an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion provided. We are committed to handling the information you provide responsibly. We will take every reasonable and practical precaution to safeguard the security, integrity and privacy of this information, including periodically reviewing and updating our security measures in light of current technologies. Please note that this privacy information will be updated as appropriate. We recommend that you regularly check this page to be apprised of any updates or changes.

Australian Privacy Legislation Compliance

Board Benchmarking Australia Pty. Ltd. (ACN.: 116 747 249) complies with the National Privacy Principles established by the Privacy Act 1988 (and subsequent amendments), Australia.

Information collected by the Board Effectiveness Survey™

All information about individuals and organisations that use the Board Effectiveness Surveyis and will remain confidential and secure.

Participant information

Board Benchmarking uses data at an aggregate level — that is, it uses the combined answers of a number of directors (and others) and present aggregated information about various demographic groups within an organisation. Participants’ anonymous responses to the Board Effectiveness Survey will be held in the strictest of confidence by aggregating results. One of our conditions for undertaking a Survey for a client is that our clients agree not to require individual responses from us.

Survey participants should note that their free-text responses to statements at the end of most Board Effectiveness Surveys are provided verbatim (ie. unedited) to the relevant organisation. Should a Survey participant identify himself or herself by name, writing style or otherwise, his or her comments will not remain anonymous. This fact is explained on each Survey for the avoidance of doubt.

Similarly, if a board or other small group are undertaking a survey it may be the case that specific opinions or responses of an individual make that individual identifiable, especially when the individual concerned expresses views very different to those of the rest of the group.

Client information

Board Benchmarking aggregates confidential information received from Survey participants and uses such information, together with other information received by Board Benchmarking, in providing industry benchmark or other comparative data, undertaking research and publishing or selling such aggregated information, provided always that such information shall not in any way identify the results of any organisation or the responses of any individual.

Information collected online

Like many other websites, Board Benchmarking uses software to automatically track and monitor each visitor’s domain name, browser type, and date and time of access, as well as other information. Board Benchmarking does not associate this tracking data with any specific users who browse the Site, nor do we distribute any such data to third parties.

Other than anonymous tracking data, Board Benchmarking only collects identifiable information that is specifically and voluntarily provided by a visitor to our site. A visitor to our site may choose to provide this information to register for certain areas of the site, apply for a training course or event, or order a publication.

When you email us:

An organisation that you are associated with, for example by virtue of being a director of that organisation, may provide us with your email address. If this occurs, we may use your email address to invite you to respond to a Survey, or to remind you to complete the Survey if you have failed to do so within a reasonable period of time.

When you use an online form:

We will, at your request, provide you with access to any information that we may have collected about you through our website in accordance with Information Privacy Principle 6, Privacy Act 1988 (Cth). To gain access to this information, you should contact us (see details below) and provide us with full proof of your identity and details. If you believe that any information is inaccurate, incomplete or obsolete, please contact us and we will revise the relevant information in accordance with Information Privacy Principle 7, Privacy Act 1988 (Cth).

Security of information

Any personal information collected on our website will not be released unless the law requires it or your permission is given. We provide a secure environment and a reliable system, but you should be aware that there may be inherent risks associated with the transmission of information via the Internet.

BB Partner information accessed online

All personal information regarding Board Benchmarking Partners, will be held under strict security. It is the responsibility of individual Partners to ensure that their personal information, such as contact details and the content of curricula vitae, held is accurate and up to date.

Who to contact

Board Benchmarking’s contact for privacy matters is:

The Privacy Officer
Board Benchmarking Australia Pty. Ltd.
Level 7, 91 William Street, Melbourne VIC 3000, Australia
Email: ask_us@boardbenchmarking.com
Phone: +(61 3) 9909 9202